Excellence
Excellence is not a unique or uncommon pursuit in business. Even when not a stated value, many growth-minded companies would say they are striving for excellence in what they do. Why exactly is this included in our five most important values at Metzler Home Builders and what does it mean to us?
Many would think of excellence in home building or renovations as the finished product, the quality and performance of the materials, both individually and collectively. The finished product that we deliver to our clients is very important to us. We are placing a higher emphasis on education, training and not always just using techniques and methods because “that’s the way we’ve always done it”. I believe that while making the end product better is absolutely part of the excellence we are trying to achieve, I also believe it goes much deeper.
The previous core values we explored — relationship, integrity, flexibility and communication — are all examples of areas in which we strive to be excellent. You see, it is not just about the PRODUCT we deliver, but also about the PROCESS of how we get there.
If our team was able to deliver a functional, aesthetically pleasing, high quality project to you in the end, that is great. If, however, we failed to stick to our budget (integrity), didn’t address your concerns along the way (communication), took no time to develop a mutual trust in the beginning (relationship), and didn’t provide any deviation from what we wanted (flexibility) – then we failed.
The product and the process must both be excellent. I believe it is why many people tell me that Metzler Home Builders has such a great name and great reputation. It is never just about the end product. The excellence in what we do must also be represented in the way that we get there. Over many years, Dan and Janet Metzler, without even speaking these values, instilled them into a team of carpenters, project managers, and office staff, and the results speak for themselves. I am honored to carry on the legacy and the values of this great family business that the previous generation has established before me.
Post by: Jordan Metzler
Preservation
Well, friends, the cooler weather we’re experiencing reminds us that Fall is here. I’m pulling out warmer clothing. These evenings find me seeking comfort with a blanket and a mug of chai tea (maybe yours is pumpkin spice). The past few weeks of damp cloudy weather have exacerbated these feelings. I hope the forecasted stretch of sunnier skies is brightening your day.
This transition to Fall also reminds me of the things around our homes that need attention. Here’s a short list of a few home maintenance items we should all keep in mind over the coming weeks to preserve our homes. Also, check out the links at the end of this article for additional tips.
Clean Out Your Gutters
Check gutters for any foliage build-up and remove all debris. Also, make sure the downspouts are clean and extend at least two feet away from the foundation walls.
Outside Hydrants
Disconnect your hoses from all outside hydrants. This will prevent water from freezing and cracking the hydrant, which can cause leaks and damage to your home.
Sump Pump Testing & Maintenance
With the potential of heavy fall rains, check the grading around your home to be sure it slopes properly and that there are no holes that have developed from the summer rains. If you have a sump pump, it is important to test it and make sure it is functioning properly.
Air Filters
Indoor air quality is a vital aspect of our health. Forced air heating and cooling systems have air filters that clean the air we breathe. Now is an ideal time to replace your filters. Check out Kent’s last writing about particulate matter and filtering options. https://metzlerhomebuilders.com/particulate-matter/
Smoke Alarm and Carbon Monoxide Detector Maintenance
It is important for the safety of you and those you love to make sure your smoke alarms and carbon monoxide detectors are working properly. Testing the detectors and replacing the batteries are the easiest things you can do to ensure they are working.
Windows and Door Seals
Harsh weather can crack and harden caulk and other weather seals. Inspect them and make repairs as needed. You can reduce your heating bills by preventing air water from entering your home and causing damage.
Maintaining and ensuring any repairs are complete not only preserves our homes, it allows for a more comfortable environment. It may also make that beverage taste sweeter. Just sayin.
Post by: Tim Zehr
Particulate Matter
Indoor air quality (IAQ) might sound like the kind of thing only scientists worry about, but it turns out we all should be paying attention. After all, we spend over 90% of our time indoors, and it can lead to sneezing, coughing, and in some cases, serious health problems. So let’s talk about what’s floating around in that air and why you should care—particularly when it comes to particulate matter.
First off, particulate matter, or PM, is simply tiny bits of “stuff” (or particles) in the air. Some are natural, like dust and pollen, while others come from less glamorous sources like vehicle exhaust, factory emissions, and your frying pan when you try to make bacon without setting off the smoke detector. Not all particulate matter is created equal, though. That’s where the labels PM2.5 and PM10 come in.
PM10 refers to particles with a diameter of 10 micrometers or less. For comparison, that’s about one-seventh the width of a human hair. PM2.5, on the other hand, is even tinier, measuring 2.5 micrometers or less—small enough to invade your lungs.
What makes these particles so dangerous is their ability to travel deep into the respiratory system. PM2.5 is especially notorious because it can reach the alveoli, the tiny air sacs in your lungs where oxygen gets passed into your blood. The smaller the particle, the deeper it can get into your respiratory system. Long-term exposure to high levels of PM2.5 has been linked to heart and lung diseases. PM10, while less sneaky, can still wreak havoc on your health, causing asthma and other respiratory issues.
So, what’s a person to do? Enter filters!
To save your lungs you can use various types of air filters in your home. Since your HVAC system distributes air throughout your home, this is the first place to start. Many HVAC systems host a MERV8 filter in the system. These filters provide a basic filtration to protect the mechanical system, but do not filter well for humans. Below is a chart to help make a wise and informed decision for the filter in your HVAC system. These filters are simple to replace and can clean the air of these particles while you run the system for comfort.
Additionally, using a vacuum cleaner with a HEPA filter will capture those particles and help not only clean the floors, but also the air and your lungs.
Finally, remember to turn your range hood on while you cook. This captures particles such as grease, smoke and other byproducts that would otherwise be in the air and removes them from the home.
So what’s the moral of the story? Clean air matters and filtering particulate matter can go a long way to help. Whether you’re cooking, living near a busy road, or just trying to relax in your newly renovated house, there are small steps we can each take to help make our home (and the air we breathe) healthier.
Post by: Kent Mylin
Communication
Listening to our clients and hearing their needs and wants for their home
Explaining a particular stage in our process so a client knows what to expect next
Creating a mock-up of to portray a realistic visual during construction (see below)
Examples of Communication with our clients

Explaining to a trade partner why we want to change a method or detail of construction
Discussion in our staff meetings regarding a new product we should be exploring
Collaboration around a specific design concept on a project in schematic design phase
Examples of Communication within our immediate and extended team

In the residential construction industry, the amount of information that is handled on any one project can be overwhelming. This is why we believe communication is important enough to be the focus of one of our core values.
We take seriously the role we play in communicating with you, our clients, to hear your wants and needs. We are then able to translate your ideas into our plans and documents, and ultimately to our team of project managers and trade partners who are executing the work on your project.
There are certainly phases of the design and building process that can become overwhelming, but we believe with enough communication and the right kind of communication, we can meet and exceed your expectations.
Post by: Jordan Metzler
Nuance
Here at Metzler Home Builders, we meet with a lot of people. Getting to know new people is continual. Each one communicates in their own way with their unique style. While words are not the only way to communicate, they are fundamental to how we relate to and understand each other. It is one of the primary skills we teach young children. Even in the second half of my life, I hope to expand my vocabulary continually.
Imagine with me for a moment trying to describe the space you live in without using the following words: floor, wall, roof, window, door, kitchen, bath, table, or chair. Try describing a hike without: path, trail, tree, plant, brown, green, or blue. Having words to articulate the meaning we intend is key to allowing others to understand our ideas.
The same is true as we attempt to express our feelings. The more nuance we can share about how we feel, the more others can understand us and respond appropriately. For example, while knowing that you are surprised is helpful, hearing you say you’re excited or shocked provides specific meaning to your surprise. For true understanding, both the person sharing and the person listening must understand the words being used. This is referred to as emotional intelligence.

Stereotypes always fall short, but I’ll use one here. Our society typically allows more freedom of emotional expression to women and men are generally cultured to stifle emotion. This trickles into other areas of our lives. When was the last time you heard a man in your life describe something blue as sapphire or ocean blue?
Emotional intelligence is as vital to us at Metzler Home Builders as building and color intelligence. When you tell us you want your home to be your “happy” place, we want to truly understand. Does “happy” mean a space where you feel content and joyful, or is it a space where you feel optimistic and creative? Is it a peaceful setting where you feel loved? These nuances are important to us as we work together to design and construct houses that you can call home.
Post by: Tim Zehr
Healthy Home – Part II
Electromagnetic Field
My wife recently informed me that Electromagnetic Field (EMF) concern has been spreading through social media channels lately. Given its relevance, it’s a great starting point for a discussion. After all, our health is our biggest investment, both in time and money. Unfortunately, it’s also an arena ripe for fearmongering. Each of us reacts differently to external influences, making it crucial to understand how EMF radiation impacts us personally.
Electromagnetic field (EMF) radiation is emitted by numerous electronic devices, including cell phones, Wi-Fi routers, and microwave ovens. This form of energy surrounds us, but prolonged exposure at high levels has raised health concerns. While research on the health effects of EMF radiation is ongoing, some studies suggest links to headaches, sleep disturbances, and more severe conditions like cancer.

The simplest way to reduce exposure is through distance. The exposure levels decrease dramatically as we add distance between us and our devices. Here are a few practical steps to take at home:
- Limit Electronic Device Use: This can be challenging in our tech-centric culture, but small changes help. Use speaker mode or earphones for calls to keep your phone away from your head. Wear smartwatches only during exercise, and turn off Wi-Fi, Bluetooth, and cellular signals at night. This allows people to call if an emergency arises, but keeps your phone from searching and connecting to nearby signals.
- Optimal Placement of Wi-Fi Modems and Routers: Avoid placing these devices in bedrooms or high-traffic areas. We keep ours in a mechanical room and use a timer to power it down at 11 pm and back up at 5 am. This ensures our bodies are free from this EMF source during our time of mental and physical rejuvenation.
- Use EMF Shielding Products: Protective cases for phones can significantly reduce EMF exposure. I’ve tested two options: a full case that blocks nearly 100% of EMF radiation and a sticker that is more minimal but blocks around 50%-70%.
- Avoid Using Devices While Charging: Battery powered devices such as phones, iPads, laptops, and others emit significantly higher EMF radiation when plugged in due to increased electrical activity while charging. In our home, we have a dedicated charging niche to minimize use while charging.
These are just a few simple steps will help reduce EMF exposure and as more research develops, continue to stay informed about the most effective reduction techniques. If you’re interested in learning more, here are resources to visit:
EMF Guide Lighthouse – this website gives a deep dive into the subject and provides in-depth guides for remediation.
Microwave News – this website updates frequently with the latest testing and studies being done worldwide.
Additionally, here is an EMF meter that has been very helpful in my understanding of the exposure within my environment.
Post by: Kent Mylin
Flexibility
“Custom Home Builder” is a relatively common way for any residential building company to describe their business. The question becomes what defines custom?
Is it a variety of floor plans to choose from? Plenty of interior and exterior materials and samples to consider? Is it a focus on building large and expensive homes?
We believe being a “custom” builder lies in the value of having Flexibility with our clients.

Each home or project is uniquely yours as our client. We understand that while we have expertise and experience, that needs to marry with the unique goals, objectives and situations that you bring to the table.
It doesn’t matter the budget, size, or style of your home or project. Metzler Home Builders truly wants to approach each project with flexibility in mind. We know that you are investing a lot of time and money with us to create your dream home or space and we want to honor that by helping create a finished product that is uniquely yours.
We are constantly working to refine and improve our processes to keep up with the changes in the industry and in client expectations. However as much as we refine our processes, we understand that part of who we are is having flexibility to adjust from that very process we’ve worked so hard to define.
Post by: Jordan Metzler
Listening
As I wrote in my previous post, Sanctuary, one of the places that grounds me is being in nature. For me, it is a return to something foundational. While I cannot name what that foundational place is, my mind, body, and soul know it. I notice in this place that I change.
On this mid-summer day, I’m sitting by the Mill Stream at East Lampeter Community Park. I become attentive to the world around me. There is full foliage with its full spectrum of greens that shift and change in the breeze. Amid its swaying, the corn across the stream is calling for rain. A groundhog wanders nearby eating choice leaves from the edge of the woods. Robins and woodpeckers glide from tree to tree and a vulture’s shadow crosses the ground. The humid air smells of sweetness… a sweetness that can be tasted in the raspberries, corn, and other produce of the season.

You may ask why it is important to practice this and other types of noticing. Pausing in silence to allow our senses to become more aware of our surroundings impacts how we relate to each other. When was the last time someone focused on you and you felt truly heard? Not only for what you said, but how you said it, and even what was said in the silence. The skill of deep listening is waning in our culture. The busyness of business and our personal lives leaves little room for noticing.
Listening well is one of the traits we hope to embody in our work. We haven’t mastered it but hearing what you desire for your home is one of our highest goals. Noticing who you are and what brings you to life is our passion. Take some time today to reflect on the people in your life who truly listen to you.
Post by: Tim Zehr
Healthy Home – Part I
What’s a Healthy Home?
As our culture has transitioned over the years, people spend a majority of their time indoors. The National Human Activity Pattern Survey (NHAPS), performed by the Lawrence Berkeley National Laboratory, found that Americans spend around 87% of their time indoors and an additional 5.5% inside vehicles.(1) This totals roughly 92.5% of our time spent in enclosed environments.
If this statistic feels unsettling, consider another significant finding. According to the U.S. Environmental Protection Agency (EPA), indoor air pollutants can be 2 to 5 times higher than outdoor levels. In some instances, these levels can exceed outdoor air pollutants by more than 100 times. (2) This indicates that the way we construct our homes, the furniture we choose, and our daily living habits have a profound impact on our health and well-being.
Key indoor pollutants include:
- Radon: A naturally occurring gas that rises from the ground and can accumulate in buildings.
Carbon Dioxide (CO2): A naturally occurring gas, including that which we exhale, which can also build up indoors. - Particulate Matter (PM2.5 and PM10):
- PM2.5: Very small particulates that can penetrate our lungs and skin, including smoke, cooking byproducts, and candle burning residues.
- PM10: Larger particulates such as dust mites, mold spores, and pet dander.
- Electromagnetic Field (EMF) Radiation: Ubiquitous due to technology, EMF radiation is pervasive in homes and affects everyone, although some individuals are more sensitive to it.
- Volatile Organic Compounds (VOCs): Aerosolized compounds from various sources that can be detrimental to health.
While many of these pollutants can be mitigated through appropriate measures, they remain vastly understudied, leaving much to be discovered. In this series we will be taking a high-level view of these pollutants, what they are, how they impact our homes and what we can do about it. The aim is to inform and empower. Stay tuned….
If you’d like to jump into some of the nerdy details, IndoorChem is one of the leading communities giving attention to actual tests of the indoor microbiome. In the linked Youtube videos, Corbett Lunsford gives a summary of their initial study called HOMEChem.
Post by: Kent Mylin
Integrity
Late in 2020 I tasked our team with helping to identify our core values. This was about identifying the values we felt we already represented. In my mind, the qualities were there, and it was only the identification and definition of those values that was lacking.
It was simple exercise for our employees — write down the first words or phrases that come to mind when you think of Metzler Home Builders. The leading “value” that came back was some combination of these three words:
fair / honest / transparent
In true Metzler Home Builders fashion, we put our heads together and came up with one word that encompassed this value – Integrity.
What does it mean to have Integrity as a custom home builder?

I believe it means being truthful in situations even when it isn’t comfortable or convenient. It means sharing with a client when we made a mistake, sharing why and how it happened, and offering a solution that is fair to them.
It may look like giving a credit to a client when they don’t even know something they chose cost less.
It could be explaining that a product came in damaged or was mis-ordered, and now our schedule will require modification.
I understand it isn’t popular to talk about the things we may not get 100% right as a business, but I believe if we operate with Integrity in all situations, we will continue to build trust with our clients that lasts a lifetime.
Post by: Jordan Metzler