Excellence is not a unique or uncommon pursuit in business. Even when not a stated value, many growth-minded companies would say they are striving for excellence in what they do. Why exactly is this included in our five most important values at Metzler Home Builders and what does it mean to us?

Many would think of excellence in home building or renovations as the finished product, the quality and performance of the materials, both individually and collectively. The finished product that we deliver to our clients is very important to us. We are placing a higher emphasis on education, training and not always just using techniques and methods because “that’s the way we’ve always done it”. I believe that while making the end product better is absolutely part of the excellence we are trying to achieve, I also believe it goes much deeper.

The previous core values we explored — relationship, integrity, flexibility and communication — are all examples of areas in which we strive to be excellent. You see, it is not just about the PRODUCT we deliver, but also about the PROCESS of how we get there.

If our team was able to deliver a functional, aesthetically pleasing, high quality project to you in the end, that is great. If, however, we failed to stick to our budget (integrity), didn’t address your concerns along the way (communication), took no time to develop a mutual trust in the beginning (relationship), and didn’t provide any deviation from what we wanted (flexibility) – then we failed.

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The product and the process must both be excellent. I believe it is why many people tell me that Metzler Home Builders has such a great name and great reputation. It is never just about the end product. The excellence in what we do must also be represented in the way that we get there. Over many years, Dan and Janet Metzler, without even speaking these values, instilled them into a team of carpenters, project managers, and office staff, and the results speak for themselves. I am honored to carry on the legacy and the values of this great family business that the previous generation has established before me.

Post by: Jordan Metzler